Payment Methods
Credit Card
Our store accepts major credit cards through
ProPay.com
You do not need to have an account with ProPay. Just send us an email at hancockmanintl @ yahoo.com.with your desired SKU, price, and fabric choice for the protective sleeve. We will email back your order confirmation and you will receive a separate secure email from ProPay invoicing you. You may log into their secure site to submit your payment by your payment method choice, or you may email us requesting us to telephone you and we will process your order by phone if you prefer.
Check or Money Order Online
You may also make payment by online check or money transfer at ProPay.com. Our payment email address is hancockmanintl @ yahoo.com.
By Mail
If you prefer to pay by mail, you may mail a money order or cashier's check for product shipment as soon as your payment is received. If you prefer to pay by personal check, your order will be shipped as soon as your personal check has cleared your bank.
For your convenience, we highly recommend using online payment via ProPay.
ProPay does not require you to have an account to send money by email and does not charge you for your transaction. We have been using ProPay for many years and have found them to be an extremely reliable, secure, and efficient merchant services provider.
Questions About Ordering?
If you have any questions about the order process, please contact us by email; you may also request us to telephone you.
Our Return Policy
If you are not satisfied with your product, please return to us in its original package for up to 30 days from the date of shipment. Before returning any product, you will need to email us at hancockmanintl @ yahoo.com for an RMA number. If your product is defective and you would like a replacement product, please see our six month Guarantee Policy.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through the methods described on this web site is done so through a secure server with SSL encryption. We do not store your credit card information in any form after your order is processed.
Ordering Questions
If you have special questions about ordering, please contact us through e-mail and let us know how you would like to proceed. Our office hours are Monday through Friday, 9:00am - 7:00pm, and Saturday 9:00am - 1pm EST. If you need assistance after these hours, we will respond the next business day.
Contact Us
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